Privacy Policy

Effective Date:11/07/2025

Hirst Precision Electrical is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or contact us.

We may collect the following personal information from you:

• Contact details: such as your name, email address, phone number, and any other information you provide when you contact us via forms, email, or phone.
   
• Website usage data: such as your IP address, browser type, pages visited, and access times, which may be collected via cookies or third-party analytics tools.
   

We collect and use your personal information to:

• Respond to your enquiries and provide quotes or services
   
• Book and manage service appointments
   
• Communicate with you about our services
   
• Improve our website and customer experience
   
• Comply with our legal obligations
   

We only collect personal information where it is reasonably necessary for our business activities.

We collect information directly from you when you:

• Fill out a contact or enquiry form on our website
   
• Communicate with us via phone, email or social media
   

We may also collect limited information automatically through cookies when you visit our website. You can manage cookie preferences through your browser settings.

We will not sell your personal information. We may disclose your information to:

• Our trusted service providers (e.g. website hosts, email platforms, or IT support), who are bound to protect your data
   
• Legal or regulatory authorities, if required by law
   

We do not disclose personal information overseas unless explicitly agreed with you or required by law.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. While we use secure methods, no online transmission is completely secure.

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out-of-date or incomplete.

To make a request, please contact us using the details below. We will respond within a reasonable timeframe and may need to verify your identity before actioning your request.

If you have a concern or complaint about how we handle your personal information, please contact us using the details below. We take privacy concerns seriously and will respond promptly. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the updated effective date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Hirst Precision Electrical
Email:admin@hirstprecisionelectrical.com
Phone:0488397548